Please read what our customers say about our products and services. If you are a customer, please feel free to leave your own review.
Facebook Review of Jewelry Repair
I feel comfortable taking my jewelry there to get fixed. They are very knowledgeable and reasonably priced. I will continue to give them my business!
Facebook Review of Jewelry Service
I have purchased several pieces from them. They have always been extremely helpful, and I love everything I have purchased there. They have done everything from fixing my watch to providing a back to a pair of stud earrings to doing appraisal on my mothers diamond rings. I wouldn't go anyplace else.
Custom Sapphire Ring in Washington DC
I would like to say thank you Golden Renaissance Jewelers for making this custom sapphire ring for my wife for her birthday! She loved it! I want to let everyone know that the staff there is very professional and will go above and beyond to satisfy their customers. I would highly recommend them if its jewelry you're looking for.
In the past we have used Renaissance Jewelers for repair work and watch battery replacement. Recently we needed a custom piece designed. Our need included a necklace chain that we already had, his/hers wedding bands,and a diamond engagement ring. Originally we had thought we would put the diamond in a necklace setting and put the trade-in for the bands and the setting for the engagement ring toward the purchase price. However, Casey, our sales assistant, worked with us to design an exquisite merger of both wedding bands and the diamond from the wedding band into a necklace pendant. We could not have imagined how beautiful the piece turned out! It was a wonderful way to allow wedding rings from a very special couple to continue to live on. I would encourage anyone who has a set of wedding rings that they have tucked in a drawer to take them to the jewelers at Renaissance and ask to see a photograph of our custom piece. They will be posting it on their site...but until then, take a look at the one they did for us and let those special rings take on a new life!
20 Years of Jewelry Service in Waldorf
From my very first purchase of a sapphire ring more than 20 years ago, Golden Renaissance Jewellers has held a special place in my heart. The knowledgeable, customer-oriented staff, the welcoming atmosphere, the quality pieces...all contribute to a positive and enjoyable customer experience. Each time I vow my jewelry collection is complete, I somehow manage to return and add 'just one more' piece.
I had something custom made with the help of a sales associate. Initially I was super excited, but I finally received it the item was not what I had hoped for. I inquired about changes and then the cost to make the changes kept going up and up. I opted to not make the changes and keep it. I really wanted this item and wanted to wear it proudly. Sadly, not only was the clasp for a lefty but in the short few months I have had it...its already broken. I will never go back there again.
Response: Dear Ms. Michelle S,
Thank you for posting your review. Customer satisfaction is our top priority. We believe in work, done with integrity. We would like to offer our sincerest apologies for your dissatisfaction with your custom designed necklace. Choosing items from a catalogue, sight unseen, can be difficult. It is truly unfortunate that your necklace has broken. We warranty all of our work and would gladly fix your repair, free of charge. Having a clasp on the wrong side of a necklace can make it difficult to open and we also would happily change that over for you. We did try to brainstorm on ways to make this necklace all that you hoped it would be and would love the opportunity to try again. If none of these options are of interest to you, then we would be more than willing to offer you a full refund on your purchase.
All the Best,
Golden Renaissance Jewellers Staff
Custom Jewelry in Waldorf
The crosses turned out beautiful and there wasnt a dry eye in the room when opened. It warms my heart every time I see my children wearing my mothers cross made with her gold after her untimely passing. Thank you, Golden Renaissance and staff, for making this possible.
Excellent Watch Repair in Waldorf
Serviced my old watch quickly & for a great price. Their communication and follow up were excellent. Their customer service and expertise have earned a customer for life. Thanks again for bringing my cherished watch back to life.
Great Jewelry Customer Service in Waldorf
I love this jewelry store!!! I just celebrated a birthday & hinted to my significant other what I would like. I suggested that he might find the item @ Renaissance. Long story made short he traveles & couldn't get back in time for my Bday, so he called the store & the wonderful staff was able to take his order long distance!!! I must say that the (2) of them made excellent choices...I couldn't have been more excited and pleased to be able to open my gift while Face Timing with my husband...thanks you guys???
Jewelery Shopping and Repair In Southern MD
This is a great place to shop for jewelry and get it repaired. All of the staff is really nice and informative , which in my experience is hard to come by. In any other jewelry store I always feel pressured to buy some and they always make me want to sign up for a credit account, but not here. It is a nice atmosphere , they never have pressured me or asked me to open up a credit account. Great place to go if you don't want to feel pressured and want a great experience.